Based on the photos, this product was not purchased from us.
There are many counterfeit products on the market now. These copies cannot be upgraded and are not compatible with the software of our original machines.
I have already sent you the original MAIKONG software for testing. If it does not work with your device, it means the product is not our genuine product. In this case, we cannot provide any after-sales service.
Please contact your supplier directly or apply for a return and refund.
Please send English version blessings
https://quantum-resonance-magnetic-analyzer.com/downloads/2024/English(53Reports)V2024.rar
Thank you
ET199 detected correctly:
USB\VID_096E&PID_0304&REV_0400
However, Setup.exe reports:
Cannot find dongle
Please provide the software build programmed for this exact ET199 key.
I have already sent you the original MAIKONG software for testing. If it does not work with your device, it means the product is not our genuine product. In this case, we cannot provide any after-sales service.
Please contact your supplier directly or apply for a return and refund.
Gotcha thank you
