2025-5-4 Russia Irek Mustafin – Quantum Analyzer Software Download

2025-5-4 Russia Irek Mustafin – Quantum Analyzer Software Download

Russia Irek Mustafin: Hi, the CD is broken and I need the software. I have the dongle but couldn’t find the software online.

MARKKONG MARK: Could you please share your full name and email address? Also, would you be able to send photos of your quantum analyzer and accessories?

Russia Irek Mustafin: My name is Irek. I’ll send photos later.

MARKKONG MARK: We’ve sent you the download link for the Quantum Resonance Magnetic Analyzer software. Please download, unzip, install and run it. Note: We can’t guarantee your USB key will work with our software, but you’re welcome to try.

Russia Irek Mustafin: Thanks! I believe the software will work.

MARKKONG MARK: Since you didn’t purchase the equipment directly from us, we can’t confirm compatibility with our original software. But you may try it.

Russia Irek Mustafin: Okay. How long will the download link remain active?

MARKKONG MARK: The link is currently working.

Russia Irek Mustafin: Thanks. I’ll try it later and update you. [Later follow-up] The system isn’t recognizing the dongle. The program installed successfully and the dongle appears in devices, but the software can’t detect it. Could there be a specific driver needed for this dongle? The seller claims users installed it without issues, but I don’t trust them – I’ve tried multiple PCs with no success. Windows detects when I insert the dongle. My device isn’t for bioanalysis, just regular analysis – could that be the issue?

MARKKONG MARK: If our software doesn’t recognize your hardware, this indicates the product may not be genuine. We recommend contacting your seller directly for support, as we can’t provide after-sales service for devices not purchased through our official channels.

Russia Irek Mustafin: The seller refuses to help. The CD was broken, no software provided. That seller is completely unreliable! They originally purchased this product from you before reselling it to me.